About

Delivery

What courier do you use for deliveries?

We use our own transport to send all of our orders and they are forwarded to the dealers and distributors on arrival in the place of destination.

How long does delivery take?

Domestic orders generally take between 1-3 working days to arrive. A delivery within Far West Nepal usually takes 1-2 working days.

How much is delivery?

We offer FREE Delivery on all orders.

Can I track my item?

Yes. You will be called by us as soon as your order has been processed.

Do you deliver outside Nepal?

We currently do not deliver to other nations except Nepal but have our distributors in India as well.

About

Payment

Which payment methods do you accept?

We currently accept all relevant bank transfers and cash on delivery (only if the amount is less than 50 thousand Nepali rupees).

What currencies can I use?

We accept payment in NRs and INR only.

About

Returns

What is your online returns policy?

If you are not completely happy with the goods that you have received, you can return them to us within 7 days of receipt, providing they are in original resalable condition.

Once returned you are entitled to receive an exchange or a refund.

We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

Please enclose the completed Returns Form with your goods, and make sure all returned items are well packaged, so as not to be damaged in the post.

How do I return an item?

To return an item you can simply call us and sort the matter out.A local dealer near you might take your item back.